[Support request] Ticket field length minimized and hard to choose options in mobile view

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    • February 23, 2023 at 12:01 am #15310
      C
      itsd_support
      Participant

      osTicket Version :v1.16.3 (e148727) —  Up to date
      Web Server Software : Microsoft-IIS/10.0
      MySQL Version : 5.5.45
      PHP Version : 8.0.0

      osTicket Awesome : osTicket-1.16.3-Awesome-101

      The length of the selection box in the Create Ticket form sticks to the minimum length of the chosen item, making it impossible to visually choose further items from the list.

      In the mobile view, this occurs on both the ticket fields and the custom form fields, but it can function well in the desktop view.

      Would appreciate for an solution for this, thanks !

    • March 22, 2023 at 11:17 pm #15676
      C
      itsd_support
      Participant

      Is there any update for the above issue, appreciate if any advice or response, thank you very much !

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