[justdoit]

Hello, first of all congratulations for the successful template.

However, I have 2 questions:

Where’s the option for time? So how long it takes for a ticket. I don’t think so anymore.

And where can I set that https is enforced?

 

osTicket v1.14.1 // osTicket-1.14.1-Awesome-102
PHP 7.3.17 // MySQL 10.0.38 // nginx/1.16.1 web server

[stevland]

Hi @justdoit,

Thank you for your kind words.

osTicket does not include a time tracking function by default. You must have been using a plugin at one time.

Perhaps you were using the German version of osTicket that another group is put out (https://osticket.com.de/). I believe they added a time tracking modification or plugin. 

Regarding https enforcement, that is an osTicket question (not an osTicket Awesome question). But I suggest you have a look here:

https://forum.osticket.com/d/91901-setting-up-https-on-osticket/

[stevland]

As it happens, the new osTicket release (1.14.2) now has a Force HTTPS feature.

Thus, the latest osTicket Awesome version now includes this as well.