I have noticed there has been a typo in a few files since at least 1.17.2 when it comes to priority. I figured it was already known, so I just didn’t report it, but since it’s still happening in 1.18.2, I think it might be under the radar. I have fixed this in my specific setup, but might want to add it into the next update/fix.
./include/staff/templates/queue-tickets.tmpl.php:349:$( “td.osta_priority.osta_priority_emergency” ).closest( “tr” ).addClass( “priority-emerency osta-ticket-action “);
./osta/css/staff-mobile.css:2480: tr.priority-emerency {
./osta/css/client-mobile.css:808: tr.priority-emerency {