[Resolved] Unable to Save Theme Settings

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    • September 17, 2018 at 12:49 pm #2214
      astrialearning
      Participant

      After installing the theme on a new installation of osTicket Core, v1.10.4, I am unable to change the default theme. I logged into the backend and went under the theme section, selected and previewed different combinations and clicked the “Save Theme Selection”, “Save Custom Colors”, the page reloads as if it’s saved but navigating to the home shows that nothing has changed. I’m not sure how to go about diagnosing this. Any help is welcome.  

    • September 17, 2018 at 3:32 pm #2219
      stevland
      Keymaster

      @astrialearning

      Please see the 2nd item on the following page to resolve your issue:

      https://osticketawesome.com/troubleshooting/

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