[Resolved] Upgrading from 1.15.2 _? 1.15.4

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    • October 27, 2021 at 1:32 am #8551
      A
      alexbuckland
      Participant

      PHP 7.4.25 // MySQL 5.7.32 // Apache web server

      Hi Guys,

      Tried this upgrade twice now and never had an issue – the upgrade appears to go ok, but after the upgrade everything works ok apart from when you click the “open” queue button you get this error. Any ideas welcome…

      Error

    • October 31, 2021 at 7:05 am #8591
      A
      alexbuckland
      Participant

      Update – I have tried this a few more times including playing with the version of PHP. Something doesnt seem right, I either get an error clicking on the open ticket queue button (everything else is ok) OR most of the time (4 times out of 6) the bar containing “open / my tickets / closed / search / new ticket” wont show properly. It will flash up for second then vanish, i note it also happens to the cookies message on the bottom of the page at the same time.

      It doesn occur in the vanilla version it much be the OSTicket Awesome build?

      Can anyone suggest anything?

      Many thanks!

    • November 3, 2021 at 3:43 am #8626
      A
      alexbuckland
      Participant

      Anyone out there?

    • November 18, 2021 at 3:37 am #8738
      A
      alexbuckland
      Participant

      Please can someone help?

    • January 5, 2022 at 11:29 am #9032
      A
      alexbuckland
      Participant

      Hello world?

    • May 24, 2022 at 4:05 pm #10466
      stevland
      Keymaster

      Hi @alexbuckland,

      I’m sorry I didn’t reply in a timely manner.

      I assume you’ve worked this out by now, but if not feel free to write back and let me know.

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