Hi stevland,
If you add user via “Lookup or create user”, you will be redirected to user page where you can register user, but page doesn’t load properly: Register / Delete Users buttons are not working and footer is missing (along with js after footer) as you can see on the screenshot below. You can refresh page and everything will be fine.</p>
Versions: 1.10.1-v1.1 / 1.10.1-v1.2. Browsers: Chrome 63 and Firefox 58.
Original osTicket 1.10.1 doesn’t have this bug.