[Resolved] v1.14.1 Redactor not defined error

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    • December 11, 2019 at 4:35 am #5377
      M
      hobbelman
      Participant

      It seems there is a problem in v1.14.1

      My browser shows the following javascript-error on every possible ( staff- ) page (Tasks, Users, Settings, etc).

        Uncaught ReferenceError: Redactor is not defined at redactor-osticket.js?f1e9e88:344

      See screenshot.

      screenshot

       

      Nb.

       I did a fresh install on a new (empty) database 

       I cleared my browser-cache

       

      My environment :

      osTicket v1.14.1 // osTicket-1.14.1-Awesome-101<br />
      PHP 7.3.9 // MySQL 5.5.64 // Apache/2.4.38 (Debian) web server

       

    • December 11, 2019 at 10:34 am #5381
      stevland
      Keymaster

      Thank you for your report and sorry for the trouble.

      This will be fixed in Revision 2 (osTicket-1.14.1-Awesome-102), which will be released in the next few hours.

    • December 11, 2019 at 1:28 pm #5394
      stevland
      Keymaster

      osTicket-1.14.1-Awesome-102 is now available on the Downloads page.

    • December 12, 2019 at 1:22 am #5402
      M
      hobbelman
      Participant

      Great! Thanks for the quick response!

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