[Support request] When printing ticket, PDF shows standard osTicket logo

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    • July 24, 2021 at 1:22 am #7775
      kurayami
      Participant

      When you go to print a ticket, whether as an agent or a user, the resulting PDF will always display the standard osTicket logo instead of the selected custom company logo. I was able to make this go away when using the old non-osTicket Awesome version which correctly used the custom company logo. This is occurring on osTicket Awesome 1.15.2.

       

      If any more information is needed please let me know.

       

      Thank you,

      クラヤミ(kurayami)

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