When responded or new ticket hasn’t had a response

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    • May 31, 2019 at 6:41 am #4533
      stevland
      Keymaster

      Hello all,

      When responded or new ticket hasn’t had a response, is there a possibility to make this be a specific colour?

      For example, when you get an email, it highlights in bold, when responded it fades out.<br />
      <br />
      How do we do this?

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