Hi Stevland,
The task that I need to perform is to upgrade from osTicket-1.16.3-Awesome-101 to osTicket-1.17.4-Awesome-101.zip.
- can I just replace the application source files with the target source files (i.e.osTicket-1.17.4-Awesome-101.zip) ?
- are there any MySQL db scripts which needs to be updated ?
Thanks a lot for suggestion !
James