Jonathan Krake

Forum Replies Created

  • In reply to: Add new agent button mismatch (Minor)

    January 25, 2018 at 2:11 pm #719
    J
    Jonathan Krake
    Participant

    <p>Great!  O thanks I didn’t notice the new version is out, Ill install it.</p>

    In reply to: ID number overlap

    January 15, 2018 at 8:05 am #586
    J
    Jonathan Krake
    Participant

    <p>Haha I didn’t even notice.  It is fixed now, thanks for noticing. </p>

    In reply to: ID number overlap

    January 14, 2018 at 11:55 am #553
    J
    Jonathan Krake
    Participant

    Ok, I tried that and it didn’t make a difference.  I did a little digging and I think it might have to do with API submitted tickets.  When I create a new ticket through an email the preview ID is fine, but when I create one using the API, it breaks.  Here is a link that shows the difference between them.  https://imgur.com/a/ffQd3

     

     

    In reply to: ID number overlap

    January 14, 2018 at 7:26 am #547
    J
    Jonathan Krake
    Participant

    Hey, so it doesn’t happen for me on the demo page.  Mostly what gets used is chrome, but FF and Safari display it as well.  I will do some investigation and see what I can find out on my end.  It may be an issue left over from before the update, I don’t think I have gotten any new tickets since then.  I will let you know what I find.

     

    Jon