Anonymous
Forum Replies Created
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In reply to: new 1.11 Logo Issues
March 29, 2019 at 7:07 am #3380Jjschrader@myios.comParticipantI noticed this also. I manually set width and height for this in the css. The file to modify is:
/osta/opt/logo/logo-options-image.css
it should be around line 5. You will want to modify the following:
#header-image img {<br />
display: inline-block !important;<br />
height: 40px;<br />
width: 120px;<br />
}You can change the height and width to match what you need.
Please note, this might mess up your agent login screen as well. You will need to modify the following:
/osta/css/staff-desktop.css
line 3750
#login-title #header-image img {<br />
display: inline-block !important;<br />
width: 300px;<br />
height: 100px;A good way to test these would be to modify the css by inspecting element in a browser. Hope this helps.
In reply to: Loading Page on Ticket Creation Missing
March 19, 2019 at 8:45 am #3302Jjschrader@myios.comParticipantFunny enough, v1.11 has fixed this issue by disabling the open button on click.
In reply to: Loading Page on Ticket Creation Missing
March 15, 2019 at 7:17 pm #3228Jjschrader@myios.comParticipantWe just recently updated to 1.11 so we are do not have this implemented at the moment.
In reply to: Loading Page on Ticket Creation Missing
March 13, 2019 at 4:05 am #3177Jjschrader@myios.comParticipantHas there been any update on this?
In reply to: Loading Page on Ticket Creation Missing
February 19, 2019 at 4:45 am #3040Jjschrader@myios.comParticipantI am noticing that the “Please Wait” prompt when logging in is not displaying at all either.
In reply to: Loading Page on Ticket Creation Missing
January 31, 2019 at 11:51 am #2917Jjschrader@myios.comParticipantThe standard osticket has this, I think that by changing other things, it might have removed it.
In reply to: Loading Page on Ticket Creation Missing
January 28, 2019 at 3:59 am #2886Jjschrader@myios.comParticipantIt does not look like it is in the HTML. There is no loading pop-up that displays. I am attaching links to 2 links that show this.
1.This is in your demo system:
2.This is in our system. I clicked the button 3 times and it created 3 tickets:
In reply to: Loading Page on Ticket Creation Missing
January 23, 2019 at 4:50 am #2840Jjschrader@myios.comParticipantDo you know where the loading page would be in the php or css files? I have a development system that I can play around with.
In reply to: Loading Page on Ticket Creation Missing
January 22, 2019 at 10:21 am #2832Jjschrader@myios.comParticipantI was just able to recreate this in the demo system on your site. I think that if there was a way to re-enable the loading pop-up, it would take care of this issue.
In reply to: Display Issues in Edge, FireFox
November 2, 2018 at 10:06 am #2516Jjschrader@myios.comParticipantLooks like that fixed it after removing the Content-Security-Policy. Thank you for your assistance.