[maxtim]

Looking forward to the update. Installed osTicket 1.15, and boy it’s ugly. Don’t want to revert to 1.14, so I’ll just be patient.

Thanks, and keep up the good work!

[maxtim]

I fixed it.

I needed to fix my Apache2 conf file for osTicket, then move the contents to the root /var/www/html/osTicket directory

[maxtim]

Apache2 error log:

 

[Tue May 19 21:53:14.610022 2020] [mpm_prefork:notice] [pid 4504] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1g mod_wsgi/4.6.5 Python/3.7 configured -- resuming normal operations
[Tue May 19 21:53:14.610097 2020] [core:notice] [pid 4504] AH00094: Command line: '/usr/sbin/apache2'
[Tue May 19 21:58:57.425056 2020] [php7:warn] [pid 4508] [client 192.168.1.1:scrub] PHP Warning:  require_once(/var/www/html/osTicket//osta/php/functions.php): failed to open stream: No such file or directory in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23, referer: https://timfinley.ga/osTicket/scp/system.php
[Tue May 19 21:58:57.425220 2020] [php7:error] [pid 4508] [client 192.168.1.1:scrub] PHP Fatal error:  require_once(): Failed opening required '/var/www/html/osTicket//osta/php/functions.php' (include_path='./:/var/www/html/osTicket/upload/include/:/var/www/html/osTicket/upload/include/pear/') in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23, referer: https://timfinley.ga/osTicket/scp/system.php
[Tue May 19 21:59:01.774518 2020] [php7:warn] [pid 4544] [client 192.168.1.1:scrub] PHP Warning:  require_once(/var/www/html/osTicket//osta/php/functions.php): failed to open stream: No such file or directory in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23
[Tue May 19 21:59:01.774586 2020] [php7:error] [pid 4544] [client 192.168.1.1:scrub] PHP Fatal error:  require_once(): Failed opening required '/var/www/html/osTicket//osta/php/functions.php' (include_path='./:/var/www/html/osTicket/upload/include/:/var/www/html/osTicket/upload/include/pear/') in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23
[Tue May 19 21:59:10.593452 2020] [php7:warn] [pid 4543] [client 192.168.1.1:scrub] PHP Warning:  require_once(/var/www/html/osTicket//osta/php/functions.php): failed to open stream: No such file or directory in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23
[Tue May 19 21:59:10.593518 2020] [php7:error] [pid 4543] [client 192.168.1.1:scrub] PHP Fatal error:  require_once(): Failed opening required '/var/www/html/osTicket//osta/php/functions.php' (include_path='./:/var/www/html/osTicket/upload/include/:/var/www/html/osTicket/upload/include/pear/') in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23
[Tue May 19 22:10:05.531793 2020] [php7:warn] [pid 4546] [client 192.168.1.1:scrub] PHP Warning:  require_once(/var/www/html/osTicket//osta/php/functions.php): failed to open stream: No such file or directory in /var/www/html/osTicket/upload/include/client/header.inc.php on line 17
[Tue May 19 22:10:05.531830 2020] [php7:error] [pid 4546] [client 192.168.1.1:scrub] PHP Fatal error:  require_once(): Failed opening required '/var/www/html/osTicket//osta/php/functions.php' (include_path='./:/var/www/html/osTicket/upload/include/:/var/www/html/osTicket/upload/include/pear/') in /var/www/html/osTicket/upload/include/client/header.inc.php on line 17

[maxtim]

Boxer, I think I’m having the same issue as you. How did you resolve it?