Mike Riley

Forum Replies Created

  • In reply to: Copyright text in footer with Dynamically updated current year.

    February 19, 2026 at 1:50 pm #25068
    M
    Mike Riley
    Participant

    Thank you very much for you help. I’ll do that 🙂

    In reply to: PHP 8.2 problem with OSTicket Awesome 1.18.3

    February 17, 2026 at 3:33 pm #25012
    M
    Mike Riley
    Participant

    Okay thank you again. That mysql query you provided the clue I needed. It was recaptcha plugin. I forgot to copy it over from the old server. In any case it was v2 which was on OS Ticket 1.12. I needed version 3. I removed the recaptcha entries in the Database which allowed me to get logged in and then I added the plugin through the admin panel and it’s all good now. 

    In reply to: PHP 8.2 problem with OSTicket Awesome 1.18.3

    February 17, 2026 at 9:48 am #25009
    M
    Mike Riley
    Participant

    Thank you very much Stevland for the detailed reply. I was unaware of the ability to shift to vanilla to troubleshoot. I’ll run the MySQL query and see what happens. I’m no PHP guru and just muddling through. Hopefully I can identify a plugin that is causing an issue. If necessary I’ll post on OS Ticket as well and see what they say. Any time I run into PHP code problems, I’m in the deep end. If I find the solution I’ll be sure to post it here.