sgps d Anonymous Profile Topics Started Replies Created Favorites Forum Replies Created In reply to: Creating a new ticket as an Agent results in an error. July 22, 2018 at 9:42 am #1941 C sgpsParticipant No worries brother. Your vacation is deserved. Don’t worry too much about this. That is what backups are for. We will be here when you return. Hopefully it is an easier fix than what it seems. In reply to: Creating a new ticket as an Agent results in an error. July 20, 2018 at 2:40 pm #1933 C sgpsParticipant Updated to osTicket: v1.10.4 (035fd0a) and installed osTicket-Awesome-1.10.1-v1.4 still the same error.