403 Forbidden isn’t a typical error that I’m used to people reporting. Unfortunately it doesn’t immediately suggest a particular issue. First off, make sure you reset your browser cache after…
Reply To: v1.12.5-Awesome-101Translation error SCP backend
…report regarding this in October: Translations Missing #5098. I find it very odd that so few people are complaining about this glaring issue. You may want to add your voice…
Reply To: TAT figures in ticket queue
…however, there there is nothing osTicket Awesome specific about your questions. In other words, you could post the same questions in the osTicket / Modifications forum and at least 100x…
Date selector/picker
…the date of birth field. Logically I am giving that field a date format. The problem is that the dates of birth are always at least 18 years old, and…
Reply To: Inserimento sottocategorie ed invio link per visualizzare il ticket
…open a ticket. Technically, this is not an osTicket Awesome question — it is a question regarding osTicket’s core functionality. The best place for such questions is always osTicket’s forum…
Refund and Returns Policy
…sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items To complete your return, we require a…
Reply To: Edge does not look correct
Looking at your screenshots above I just realized that I still need to put “Featured Questions” into columns. So many details! (⊙_⊙)…
Request Date displayed incorrectly
…we open the ticket in detailed view – the date is OK. When we search for all tickets with request dates in April – the ticket is also among the…
Reply To: osTicket 1.10.6 and 1.12 have been released
Sorry for your trouble, @Absoulte. >I deleted template because too many updates and too many OsTicket BUGs and templates. Fair enough. But the issue has already been fixed. Please try…
Reply To: no annotation in admin / tickets / queue / colums
…osTicket Awesome accommodates all of these features and makes further enhancements that we feel make the Ticket Queue more attractive, as well as responsive to mobile layouts. Unfortunately, we can…