I revamped the Priority Colors in the latest release, available as of yesterday….
Reply To: Priority Colors
I revamped the Priority Colors in the latest release, available as of yesterday….
Reply To: papper clip glitch in mobile view
Hi lafr, Thank you for your report, but I think I fixed this a while ago. Are you running the latest version (v1.2)? If not, you should consider updating….
Reply To: Mobile Ticket List Rendering Incorrectly
This CSS customization didn’t work. I suggest upgrading to the latest release. Also, when creating a new ticket, the datepicker is also not translating to Brazilian Portuguese. I can assure…
Cannot create new ticket via GUI as Agent
…ticket at all. Creating a ticket via email and than moving the ticket to the customer ist no problem. Latest versions of osTicket /osTicketawesome on Debian 11. Best regards, Lars…
Reply To: Issue with sending a link
After detailed troubleshooting I found in logs that source of the issue was in php mail function. After upgrading the engine to the latest 12.2 version – all problems seems…
File references from DEMO version not removed.
Hello svetland, i’ve just installed your latest release version (1.4) You forgot to remove these lines from /include/client/footer.inc.php Lines 87 and 89 <?php include ROOT_DIR . ‘osta/inc/back-button.html’; ?> <br />…
Reply To: BUG FIX for upload/include/client/header.inc.php
Resolved with latest release.
Reply To: Knowledgebase search shows "Not Found"
Hola este pos fue de mucha ayuda para mi, creo importante comentarte que tengo la versión osTicket v1.14.3 // osTicket-1.14.3-Awesome-101 pero mi solución fue eliminar / en el index.php <form method=”get” action=”kb/faq.php”>…
Remove the i preview for lists when placed in Tickets
…there is a full Ticket view, it is when we add that field to a queue. It really throws off the view. I have inspected the page, and see the…