Hi @thomas.mccall,
I just realized that the forum software I’m using has been falsely flagging some posts as “spam” and segregating them.
Thank you for taking the time to post this Just so you know, I didn’t see it until now!
The database error you’ve pointed out was from a custom modification that I had in previous versions of osTicket Awesome that allowed an agent to change the priority of tickets on-the-fly from the main Ticket list.
Unfortunately, my mod broke somewhere along the way and started generating these database errors.
Now in v1.11 and onward the underlying code for ticket priorities has completely changed. So for now I have removed the mod from osTicket Awesome, although I am hoping to add it back soon… this time with a “no database error” guarantee!