-
-
>> What version of osTicket Awesome are you using?
osTicket v1.15.2 // osTicket-1.15.1-Awesome-102 (osTicket-1.15.2-Awesome-101.zip)
PHP 7.4.3 // MySQL 8.0.23 // Apache/2.4.41 (Ubuntu) web server>> What page does this bug show up on?
Advanced Search page when filtering by TicketStatus / State and User
e.g. https://osticketawesome.com/a/1.15.2-1/scp/tickets.php?a=search&status=open&uid=3148
>> Is there anything that you can do that makes it go away?
Disable Attachment Inline Plugin
The theme has a display conflict with the Attachment Inline plugin that is included with it.
Steps to recreate issue –
1. Select a ticket:
2. View user’s other tickets by status:
3. Display conflict is evident at the bottom of the page:
4. Disabling the Attachment Inline Plugin stops the issue occurring:
-
-
-
The suggested solution here https://osticketawesome.com/forums/topic/code-on-footer/?view=all#post-5077 and here https://github.com/clonemeagain/attachment_preview/issues/42#issuecomment-521273949 makes no difference for us.
Any ideas?
-
Hey @theteflacademy,
Thank you for the very detailed bug report and screenshots. Very helpful!
I added this to my list of things to address and will hopefully have a fix soon.
-
You must be logged in to reply to this topic.