Hi @JulienVDC,
Because you are using more than one language, changing the text is more complicated.
In this case, the text you want to modify is in /index.php.
For example, find this line…
<?php echo __(‘Open a New Ticket’);?>
…and change the text inside the quotes as you desire.
Then you’ll want to take a look at the /include/i18n folder.
For French you’ll want to edit /include/i18n/fr/LC_MESSAGES/messages.mo.php.
Find the line…
‘Open a New Ticket’ => ‘Nouveau ticket’,
…and edit both phrases within the quotes. Keep in mind that the first phrase has to match the edit you made in /index.php exactly for the translation to work!
There are three Spanish language packs (es_AR, es_ES and es_MX), so obviously you’ll need to make the same edits in the correct file for your purposes.
If anyone else is reading this and wondering which language packs to edit, here is the list:
Arabic — Egypt
(مصر)
ar_SA
Arabic — Saudi Arabia
(المملكة العربية السعودية)
ar_SA
Azerbaijani
(azərbaycanca)
az_AZ
Bulgarian
(български)
bg_BG
Catalan
(Català)
ca_ES
Czech
(čeština)
cs_CZ
Danish
(dansk)
da_DK
German
(Deutsch)
de_DE
Greek
(Ελληνικά)
el_GR
Spanish — Spain
(español)
es_ES
Spanish — Mexico
(Méjico)
es_MX
Spanish — Argentina
(español argentino)
es_AR
Estonian
(eesti)
et_EE;
Persian
(Farsi)
fa_IR
Finnish
(suomi)
fi_FI
French
(français)
fr_FR
Hebrew
(עברית)
he_IL
Croatian
(hrvatski)
hr_HR
Hungarian
(magyar)
hu_HU
Indonesian
(Bahasa Indonesia)
id_ID
Italian
(italiano)
it_IT
Japanese
(日本語)
ja_JP
Korean
(한국어)
ko_KR
Lithuanian
(lietuvių)
lt_LT
Macedonian
(македонски)
mk_MK
Mongolian
(монгол)
mn_MN
Malay
(Bahasa Melayu)
ms_MY
Dutch
(Nederlands)
nl_NL
Norwegian
(norsk)
no_NO
Persian
(فارسی)
fa_IR
Polish
(polski)
pl_PL
Portuguese
(Português)
pt_PT
Portuguese — Brazil
(Português)
pt_BR;
Slovak
(slovenčina)
sk_SK
Slovenian
(slovenščina)
sl_SI
Serbian (Serbia)
(српски (Србија))
sr_CS
Swedish
(svenska)
sv_SE
Romanian
(română)
ro_RO
Russian
(русский язык)
ru_RU
Vietnamese
(Tiếng Việt)
vi_VN
Thai
(ไทย)
th_TH
Turkish
(Türkçe)
tr_TR
Ukrainian
(українська)
uk_UA
Chinese — China
(中文 (中国)
zh_CN
Chinese — Taiwan
(中文（台灣)
zh_TW