Homepage – Modifying text for "open a new ticket"& "check ticket status" boxes

  • February 5, 2020 at 4:57 am #5457

    Hi there,

    How would I be able to edit the text of these two boxes?

    Is it possible to edit it in the admin via a form? 



  • February 5, 2020 at 10:03 am #5458

    These are not configurable fields in the Theme Options, no.

    To change this text you’ll need to edit /index.php (it’s right in the root directory of your installation).

    But there are two things you should keep in mind:

    1) If/ when you install an upgrade in the future you will need to re-apply your edits.

    2) If you use more than one language, by editing these the text you will break the translations. That means that, no matter what language your visitor is using, any text that you have edited will display your English text. 

    If you do use more than one language, let me know and I will provide more information (it isn’t an easy explanation, so I will spare myself the effort unless it will help you). 😉

  • February 6, 2020 at 1:07 am #5459

    haha thanks @stevland!

    1/ Gottcha. I guess this would be the same scenario for any edits we might be making to your default theme, correct?

    2/ Unfortunately we plan use to 2 other languages … (French & Spanish)

    Thanks for your time!


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