Hi @smc.pbs,
I am trying to understand the two issues you’ve described.
>No organisation shows in the organisation window in the information page.
I’m not sure what you mean by “information page”. But now that you point it out, it is true that Organization doesn’t show up in all places in osTicket or osTicket Awesome.
Regarding creating or changing a password, I am not having any trouble on this end.
Please check your error logs for clues as to what is going on. If you find any related errors, feel free to post them here.
And if I have missed something regarding either of these issues, let me know.