Hello again @mstrust,
I received your cPanel login… thank you.
I create a new subdomain: support-test.yourdomain.com.
I installed osTicket Awesome from scratch and copied over your ost-config.php file.
Everything works perfectly on that subdomain, including your form. Go ahead and try it for yourself.
I’m not sure what when wrong for you, but I suggest that you
backup your ost-config.php file
- delete your installation
- reinstall osTicket Awesome from scratch
- put your ost-config.php file back into the /include folder
- remove the support-test subdomain that i created.
You should be good to go. Let me know if you have any questions.