Reply To: Empty page after upgrade to v1.14.4

February 19, 2021 at 9:40 am #7439
stevland
Keymaster

Obviously there isn’t anything I can do to help you right now.

I know I said this:

Search this forum for the terms ‘white’ and ‘blank’. I know this type of thing has come up once or twice in the past.

But I also searched the forum and the incidents I was thinking of where totally different and unrelated to your issue.

So to answer your question: “Has this been reported elsewhere?”  Sorry, no.

It seems to me that you must be doing something wrong during the installation process.

My advice is to create a copy of your current database, install 1.15.x in a different directory and using the copied db, and let it upgrade the db.

That way you can have a testing installation while keeping your production installation running.

Then fill out the Assistance Request Form again with the info on your testing installation and I will take a look (section 3 of the form would be really helpful, if possible, so that I can look at your error logs as you did not report back on that when I asked).

I will mark this resolved for now but feel free to report back at any time.