[Resolved] 1.17.1Rev1: Task queue missing

    • November 15, 2022 at 5:58 am #13210

      Hi Stevland,

      In the 1.17.Rev1 the task queue is missing (Only the Awesome version, in the Vanilla is correct.)

      Look this: https://a8.osticketawesome.com/1.17.1-1/scp/tasks.php?status=open

    • November 15, 2022 at 8:29 am #13235

      I can also confirm this. 1.17.1 task queue is missing in Awesome, not Vanilla. Just updated today with a fresh download. 

    • November 15, 2022 at 10:20 am #13265

      Thank you for the head’s up, @nandor.

      I will look into this right away and have a fix included in the next release later this week.

    • November 16, 2022 at 9:37 pm #13306

      Hi guys,

      I’m still working on this one. But I have a temporary solution for you.

      \include\staff\tasks.inc.php, Lines 313 – 330

      <div class="pull-right" style="height:25px">
      <span class="valign-helper"></span>
      require STAFFINC_DIR.'templates/queue-sort.tmpl.php';

      <div class="pull-right flush-right">

      <div id="add-task-mobile">
      <span class="action-button">
      <a class="newTicket new-task" href="#tasks/add" title="Open a New Task" id="new-task" data-dialog-config='{"size":"large"}'><i class="icon-share"></i></a>

      If you remove that code the Tasks page will load. The “More” button will be missing, which means you can’t select multiple tasks and Claim / Close / Transfer / Assign or Delete them from that page. But you can still open each individual tasks and perform those operations.

    • November 18, 2022 at 11:01 am #13545

      Or, better yet, please upgrade to osTicket Awesome for osTicket 1.17.(Revision 1), which is available now.

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