[fachmarkt]

I really would like a thread preview tab in the ticket preview popout.

See this solution at github…

https://github.com/osTicket/osTicket/pull/2559

This would help us really a lot! 😉

[stevland]

While it looks like a great mod, I try to avoid integrating to many mods into osTicket Awesome (other than all of my own modifications, of course).

Including third-party mods in this  project quickly becomes too confusing. It is also too much work trying to keep code from various sources up-to-date. And while this looks useful, I personally don’t expect that it will have much universal appeal.

So I have to gracefully decline to integrate it. But I do appreciate you pointing it out to me.

Of course, you can always integrate it yourself… but you will also have to reapply it every time you upgrade osTicket Awesome.