[Resolved] Am I missing something?

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    • January 26, 2018 at 9:33 am #725
      m.may
      Participant

      I have just copied across the required files, and then uploaded a copy of my original ost-config file but I dont see any changes when I log into the helpdesk.  Am I missing something here??

      Thanks

    • January 26, 2018 at 9:45 am #726
      m.may
      Participant

      Ignore me I have worked out the problem.  Just a ttp for anyone else if you are hosting on a synology nas, dont use the file uploader as although it says all the files have copied across successfully they dont.  Used filezilla and all now working.

    • January 26, 2018 at 12:10 pm #727
      stevland
      Keymaster

      Thank you for reporting back, m.may!

      I love Synology NAS’s for so many reasons. I noticed that they included a osTicket installer in Disk Station, but I’ve never tried it myself. So I appreciate the tip, which I have added to the FAQ.

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