[hitchman]

osTicket v1.15.2 // osTicket-1.15.1-Awesome-102
PHP 7.3.29 // MySQL 5.7.35 // Apache/2.4.48 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 Phusion_Passenger/6.0.7 web server

When you create a new ticket (in the staff control panel) on behalf of a user, some of the dropdowns are truncated to a couple of characters in mobile view.

I’m seeing this on my Samsung in Chrome, but it does it on all platforms if you reduce the size of the window. Also the logo, top left, is not visible in the mobile view on any screen.

[ablovatto]

Same problem.

osTicket v1.16.3 // osTicket-1.16.3-Awesome-101

A versão atual: osTicket-1.16.3-Awesome-101

[stevland]

Yikes! Thank you for the report, @hitchman.

This will be fixed in the next release.

For now, please add the following CSS to Theme Options > Custom CSS:

@media screen and (max-width: 760px) {
body.demo.staff-side.tickets-page table.form_table.fixed tr {
display: initial;
}
body.demo.staff-side.tickets-page table.fixed > tbody > tr > td + td:not([width]) {
width: 100%;
}
table.form_table.fixed tr#userRow td,
table.form_table.fixed tr#ccRow td {
display: inline-block;
}
tbody#dynamic-form tr {
display: table;
}
}