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May 25, 2020 at 6:35 pm #5878RRenatoAscencioParticipant
osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.3.18 // MySQL 10.3.23 // Apache web serverNo me permite editar los campos personalizados de los tickets. Abre la liga , pero no muestra el recuadro para editar
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May 26, 2020 at 1:55 pm #5898PdoublebindParticipant
Same Problem here 🙂
osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.0.33-0ubuntu0.16.04.14 // MySQL 5.7.30 // Apache/2.4.18 (Ubuntu) web serverbest regards
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May 26, 2020 at 3:05 pm #5903stevlandKeymaster
Yikes.
Please open /include/staff/ticket-view.inc.php in a text editor and change line 1000 from
<a class="inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"
to
<a class="ticket-action inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"
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May 26, 2020 at 3:14 pm #5905PdoublebindParticipant
Thanks! that worked fine!
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May 26, 2020 at 3:08 pm #5904stevlandKeymaster
Abra /include/staff/ticket-view.inc.php en un editor de texto y cambie la línea 1000 de
<a class="inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?> "
a
<a class="ticket-action inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"
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May 27, 2020 at 2:21 pm #5918RRenatoAscencioParticipant
Thank you! that worked for me too
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September 1, 2020 at 11:19 am #6332RRenatoAscencioParticipant
On osTicket 1.14.3
You have to edit this to fix it
a class=”inline-edit” data-placement=”bottom” data-toggle=”tooltip” title=”<?php echo $title;
to
a class=”ticket-action inline-edit” data-placement=”bottom” data-toggle=”tooltip” title=”<?php echo __(‘Update’);
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