[RenatoAscencio]

 

osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.3.18 // MySQL 10.3.23 // Apache web server

 

No me permite editar los campos personalizados de los tickets. Abre la liga , pero no muestra el recuadro para editar

 

[doublebind]

Same Problem here 🙂

osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.0.33-0ubuntu0.16.04.14 // MySQL 5.7.30 // Apache/2.4.18 (Ubuntu) web server

best regards

 

 

[stevland]

Yikes.

Please open /include/staff/ticket-view.inc.php in a text editor and change line 1000 from

<a class="inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"

to

<a class="ticket-action inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"

[doublebind]

Thanks! that worked fine!

[stevland]

Abra /include/staff/ticket-view.inc.php en un editor de texto y cambie la línea 1000 de

<a class="inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?> "

a

<a class="ticket-action inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo __('Update'); ?>"

[RenatoAscencio]

Thank you! that worked for me too

 

[RenatoAscencio]

On osTicket 1.14.3

You have to edit this to fix it

 

a class=”inline-edit” data-placement=”bottom” data-toggle=”tooltip” title=”<?php echo $title; 

to

a class=”ticket-action inline-edit” data-placement=”bottom” data-toggle=”tooltip” title=”<?php echo __(‘Update’); 

[gpsgulf]

The solution worked for me too! Thanks!