[Resolved] Export ticket

    • June 22, 2020 at 4:57 am #6001
      netesi
      Participant

      I have updated to the latest version and since there I cannot export ticket. How can I resolve it.

    • July 13, 2020 at 10:54 am #6063
      stevland
      Keymaster

      Hi @netesi,

      Hmmm. Exporting a ticket works in the demo. Does it work for you?

      What exactly happens when you try to export a ticket in your own installation?

      Are there any relevant errors in your logs around the time that you try to export a ticket?

      What version of osTicket Awesome are you using?

      What web browser are you using?

    • July 25, 2020 at 9:54 pm #6139
      stevland
      Keymaster

      Hi @netesi,

      I will be happy to help you with this issue. When you get a chance please send me the answers to the questions above.

    • August 27, 2020 at 6:18 pm #6278
      stevland
      Keymaster

      It’s been over a month so I’m going to mark this as resolved. But feel free to post an update on this situation at any time.

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