[Resolved] Hover Menu blank on ticket

    • November 17, 2022 at 1:00 pm #13450

      osTicket v1.17.2 // osTicket-1.17.2-Awesome-101
      PHP 8.1.11 // MySQL 10.3.34 // Apache/2.4.41 (Ubuntu) web server

      Just freshly downloaded this 5 minutes ago. 

      When I open a ticket that scrolls down, the bar at the top with the transfer/change/assign/etc is broken. It does work in vanilla. 

      Screenshot below

    • November 18, 2022 at 10:59 am #13542
      stevland
      Keymaster

      Hi itd-ap@casscountynd.gov,

      It’s not broken, but I can see the issue in your screenshot.

      The bar at the top is called the Sticky Bar. You must be using a custom theme, because your Sticky Bar is set to white.

      The text color in the Sticky Bar cannot be changed, it is always white. So you’ll need to set the Sticky Bar to a darker color.

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