[Support request] Images cant be stored in DB / cant be load from DB

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    • April 18, 2023 at 7:04 am #16298
      L
      Lukas Berndsen
      Participant

      Hello,

       

      since we have installed the OSTicketAwesome Theme, we are unable to see our pictures attached to Tickets or KnowledgeBase.
      We cant even add new pictures, is there a setting we need to adjust?

      We use image store in Database, not Filesystem.

    • April 18, 2023 at 7:06 am #16302
      L
      Lukas Berndsen
      Participant

      See the screenshot:
      This is what we get shown for “old” pictures before migrating to OSTicketAwesome and for all new uploaded images.

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