[Resolved] Invoice missing

  • May 25, 2021 at 11:24 pm #7687
    p
    prymat
    Participant

    Hi

    I made a purchase on 3/25/2021.
    I correctly filled in the form 3x.
    Unfortunately, I have not received an invoice so far.
    I am asking for an urgent reaction.
    Thank you

  • July 27, 2021 at 1:04 am #7779
    p
    projit
    Participant

    The form is no longer working.
    Can’t contact the staff anyway.

    It’s funny for something related to a ticketing system…

  • August 25, 2021 at 4:59 am #8001
    p
    projit
    Participant

    SHAMEFUL

  • February 11, 2022 at 5:37 am #9293
    h
    hoggar
    Participant

    Wa are make a purchase from you 3 mont ago, but we never receive a bill. Also, we are send several inqury but you never respond to us.
    Pleasa, can you send as bill soon as posible, because we would be in serius legal offense.

  • May 27, 2022 at 2:48 pm #10537
    stevland
    Keymaster

    I have to create invoices manually, and I try to do so once a month.

    Admittedly sometimes it take me longer, in fact I’ve apparently gone as long as two months.

    I sincerely apologize to the people who are frustrated by my delay.

    I thought we have strict tax laws here in Canada. But if I make a purchase through PayPal, all I need to submit to the government is the PayPal transaction.

    I simply cannot understand why my foreign customers (mostly in the EU) need to have a unique “invoice” provided to them. And often they’ll get really upset when it doesn’t have the correct information that is required to identify their business.

    I can’t imagine how many people in the EU are sitting around worrying about these invoices, and how much manpower goes into generating them.

    In any event, if someone is casually reading this thread they may get the impression that I neglected to send out invoices for almost an entire year. No, this thread is people who are venting their frustration over the course of the year, but no one waited longer than 2 months for an invoice at the very most.

    I will try to do better!

    • September 22, 2022 at 2:18 am #11667
      c
      consejodeestado
      Participant

      Hi!

      We need a invoice, please, can you send us?

      thanks

      David

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