Hello,
I added a Standard E-Mail under “E-Mails”. Edited IMAP, SSL etc.
Now when I send an E-Mail to that Mail Adress it does not generate a new ticket. Everything else works fine. Am I missing something?
https://support-1.schokoladenseite.net/
osTicket v1.15.1 // osTicket-1.15.1-Awesome-101
PHP 7.3.27 // MySQL 5.7.33 // Apache web server