[Resolved] osTicket (v1.14.3)

  • August 26, 2020 at 3:39 pm #6268
    b
    bcrawley
    Participant

    I didn’t realize we had our GoDaddy osTicket instance on auto-update and it updated to 1.14.13 yesterday morning.  Is there plans for an osTicket Awesome update soon?  If not, how hard is it to downgrade to 1.14.12?

  • August 26, 2020 at 7:02 pm #6269
    stevland
    Keymaster

    Hi @bcrawley,

    I’m still testing and putting the finishing touches on a release for 1.14.3. It will definitely drop in the next few days.

    But, as there is no database upgrade required between 1.14.2 and 1.14.3, there is absolutely no harm in uploading and using osTicket Awesome for osTicket 1.14.2 (Revision 3). It can run off of the same database as vanilla osTicket 1.14.3 without any issues.

  • September 2, 2020 at 7:16 am #6386
    stevland
    Keymaster

    BTW osTicket Awesome for osTicket 1.14.3 (Revision 1) is now available on the Downloads page.

  • September 2, 2020 at 7:18 am #6387
    b
    bcrawley
    Participant

    Thx!  I got it the other day and it works great!!  Thx so much!

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