[In Progress] Unable to select disabled plugin instances to edit/delete/enable

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    • February 21, 2024 at 5:57 am #19787
      A
      Aaron Jenkins
      Participant

      OSTA 1.18.1, migrated from OST 1.18.1. Subdirectory on Linux.

      I am unable to select the checkbox or the name link for disabled plugin instances. I have a back up of OST from before migrating to OSTA and the link/checkbox works as expected. I’ve uninstalled the plugin, re-copied the plugin from your package and re-installed and it’s still not working.

      As this also affects the auth-ldap plugin, it’s pretty critical we can get this working. Are there any other procedures I should try?

    • April 4, 2024 at 8:41 am #20141
      stevland
      Keymaster

      Hi Aaron,

      It sounds like you are doing everything correctly. I haven’t encountered this issue.

      When you are on the plugins page press SHIFT + O on your keyboard to switch to vanilla osTicket. Let me know if that allows you to configure the plugins.

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