[Support request] Upgrading from 1.12.2 to current version To Parent Forum February 3, 2020 at 12:58 am #5456 g ganesanvParticipant Hi We are running the following and wanted to upgrade to latest version. osTicket v1.12.2 // osTicket-1.12.2-Awesome-101<br /> PHP 7.1.30-1+ubuntu16.04.1+deb.sury.org+1 // MySQL 10.0.38 // Apache/2.4.18 (Ubuntu) web server Is there precautions to be taken or can do installation as per instructions given in the forum Ganesan February 13, 2020 at 4:56 am #5468 MikulaMParticipant Hi! Should work fine with your setup, I upgraded from 1.12.2 to 1.14.1 today and found no issues. Don’t forget to backup codebase and db first! Greetings,<br /> Markus You must be logged in to reply to this topic.