biggby

Forum Replies Created

  • In reply to: Priority Column Text

    June 7, 2019 at 11:19 am #4575
    T
    biggby
    Participant

    Hey Stevland

    After upgrading to 103 I still had the text error. After looking through all of the files, I noticed that a few OSTicket versions ago we change the default Low, Normal, High, Emergency levels to custom ones. I noticed that OSTicket Awesome pulls the color only for the specific default levels. After setting the levels back to the default in the database, the priority column correctly showed the color and removed the text. 

    Thanks,

    In reply to: Priority Column Text

    May 27, 2019 at 1:38 pm #4254
    T
    biggby
    Participant

    No, Still showing up after clearing cache. This is happening on multiple browsers and on multiple agents computers. Is there a file or setting that handles that column and Priority levels that could be messed up?