Dimatek

Forum Replies Created

  • In reply to: Empty page after upgrade to v1.14.4

    February 9, 2021 at 7:49 am #7396
    D
    Dimatek
    Participant

    Hi stevland,

    seeing that the system is crucial, we’ve rolled back the update to a functioning version. It would be great to figure out what is causing this issue in order to be able to keep the system current. The /scp/index.php page (ticket page) is displaying a HTTP 500 Error / blank page that I wasn’t able to resolve.

    Has this been reported elsewhere? I’ve tried re-uploading the content of the upload folder and searched through this forum for the terms you mentioned before (blank, white) but to no success.

    Any idea is welcome…

    Many thanks,
    Dimatek

    In reply to: Empty page after upgrade to v1.14.4

    February 9, 2021 at 5:20 am #7395
    D
    Dimatek
    Participant

    Hi stevland,

    thanks for your suggestions. Unfortunately the problem persisted so I reverted to the previous version.
    Now upgrading to v1.15.1 the issue is the very same (blank index.php page = no tickets displaying) and I’m not able to revert the changes.

    I’ve therefore filled out the Assistance Request Form hoping you can have a look shortly.

    Many thanks in advance,
    Dimatek