domarc

Forum Replies Created

  • In reply to: theme save

    May 16, 2019 at 1:57 pm #4191
    r
    domarc
    Participant

    ok, i do

     

    In reply to: theme save

    May 16, 2019 at 1:41 pm #4188
    r
    domarc
    Participant

    yes still problem with theme settings

    xxxxx

    xxxxx

    xxxxx

    it’s a cloud installation i have no ideo how to access logs

    i have FTP access to files to DB

    but not to OS 

    In reply to: theme save

    May 15, 2019 at 2:56 pm #4175
    r
    domarc
    Participant

    theme is working, as first installation

    but is not possible to change any configuration like logo, colors, background

    when i try to save options, i got error 500 in web site

    file permission are ok

    In reply to: theme save

    May 15, 2019 at 2:03 pm #4171
    r
    domarc
    Participant

    test site is support.domarc.it 

    In reply to: theme save

    May 15, 2019 at 1:49 pm #4170
    r
    domarc
    Participant

    I upload zip file

    unzip all

    copy every file in upload folder to root of osticket installation overwriting everything

    do this many time in new installation and no change in result

    In reply to: theme save

    May 15, 2019 at 12:24 pm #4168
    r
    domarc
    Participant

    I do with last release of osticket and awesome

    no way to save info