esbd

Forum Replies Created

  • In reply to: display bug on 21:9 screen

    August 6, 2020 at 2:37 am #6178
    L
    esbd
    Participant

    I have another screen more accurate where you can see the problem (with the css added) :

     

    It’s the same (but in blue) if I deactivate the custom css.

    I think it’s linked to the resolution of the screen (the height of the screen is superior to the height of the website or something like that).

    In reply to: display bug on 21:9 screen

    July 30, 2020 at 12:48 am #6163
    L
    esbd
    Participant

    Hello, I have tried the two solutions but I always the same problem :

    I would like the blue background stop at the bottom of the footer logos (it’s the real problem).

    And I don’t have this on 16:9 or mobile screen.

    Thanks.

    In reply to: Unable to upload logo image: Unable to write to:/support/osta/uploads/

    July 8, 2020 at 6:45 am #6033
    L
    esbd
    Participant

    Hi,

    We just bought this template and we are facing the same issue  with same version. Can you please help ?

    osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
    PHP 7.2.24-0ubuntu0.18.04.6 // MySQL 5.7.30 // Apache/2.4.29 (Ubuntu) web server

    /osta/upload folder exists and rights are correct 755.

    Thanks