GDTech

Forum Replies Created

  • In reply to: Help with posting

    June 2, 2020 at 6:57 am #5949
    GDTech
    Participant

    Agreed. I had this problem years ago and resolved by upgrading to PHP 7.x.

    In reply to: Email Piping Bug

    June 1, 2020 at 3:06 pm #5945
    GDTech
    Participant

    Update: I’ve re-installed the prior version of the OSTA and that fixed all of my problems. I’ll stop here until I see a fix or update. Thanks.

    In reply to: Email Piping Bug

    June 1, 2020 at 2:40 pm #5943
    GDTech
    Participant

    Actually, I found that this caused another issue. I’ll list them as I find them:

    1. our logo on the back-end now shows your logo and this cannot be changed, but the front-end looks and feels normal.
    2. Upon opening a ticket, the loading rainbow circle never stops spinning which makes us have to go back to the previous page. However, the ticket is generated and emails are sent with no problems.
    3. Front-end ticket creating fails. When submitting, the loading circle spins for just a moment, then the entire page is reloads without ever creating a ticket.

    In reply to: Email Piping Bug

    June 1, 2020 at 2:37 pm #5942
    GDTech
    Participant

    Actually, I found that this caused another issue. I’ll list them as I find them:

    • our logo on the back-end now shows your logo and this cannot be changed, but the front-end looks and feels normal.
    • Upon opening a ticket, the loading rainbow circle never stops spinning which makes us have to go back to the previous page. However, the ticket is generated and emails are sent with no problems.