GP

Forum Replies Created

  • In reply to: Installation Issue Moving & Deleting – Directory Folder Permissions

    September 15, 2025 at 10:18 am #23653
    GP
    Participant

    Yes in unix server do the following. This is needed to delete the setup folder (after installation or upgrade or replace old osticket)

    # Change directory permissions (0555 -> 0755)
    find /path/to/your/directory/support/setup -type d -perm 0555 -exec chmod 0755 {} +

    # Change file permissions (0666 -> 0644)
    find /path/to/your/directory/support/setup -type f -perm 0666 -exec chmod 0644 {} +