Jay M PIetrick Anonymous Profile Topics Started Replies Created Favorites Forum Replies Created In reply to: Users cannot veiw open or closed tickets Please help January 16, 2018 at 2:02 pm #617 Jay M PIetrickParticipant No, to my knowledge I never install any mods. I will send you an email. Thanks, Jay In reply to: Users cannot veiw open or closed tickets Please help January 16, 2018 at 10:34 am #614 Jay M PIetrickParticipant <p> It works on your demo site, I don’t understand why it doesn’t work with mine, everything else works wonderfully</p> <p> </p> <p>Jay</p> In reply to: Users cannot veiw open or closed tickets Please help January 16, 2018 at 10:14 am #612 Jay M PIetrickParticipant Sorry: version: System Settings and Preferences — osTicket (v1.10.1) yes, I tried fierfox, chrome, and internet explorer; Jay