[mayberts]

@stevland chown -R www-data:www-data /path/to/uploads fix the issue, many thanks for your help.

[mayberts]

Apache error log.

PHP Warning: move_uploaded_file(): Unable to move ‘/tmp/phpQHnhJe’ to ‘/var/www/tickets/osta/uploads/Logo.png’ in /var/www/tickets/osta/php/functions.php on line 141, refere$

[mayberts]

this is what mine look like,  I will check Apache logs now

drwxr-xr-x 3 mdadmin mdadmin 4096 Jul 8 19:33 css
drwxr-xr-x 3 mdadmin mdadmin 4096 Jun 6 14:22 icons
drwxr-xr-x 4 mdadmin mdadmin 4096 Jun 6 14:22 img
drwxr-xr-x 2 mdadmin mdadmin 4096 Jun 6 14:22 inc
drwxr-xr-x 3 mdadmin mdadmin 4096 Jun 6 14:22 js
drwxr-xr-x 5 mdadmin mdadmin 4096 Jun 6 14:22 opt
drwxr-xr-x 2 mdadmin mdadmin 4096 Jun 6 14:22 php
drwxr-xr-x 3 mdadmin mdadmin 4096 Jun 6 14:22 svg
drwxr-xr-x 2 mdadmin mdadmin 4096 Jun 8 11:09 uploads
-rw-r–r– 1 mdadmin mdadmin 198 Jun 6 14:05 user-scripts.js
-rw-r–r– 1 mdadmin mdadmin 267 Jun 6 15:32 user-styles.css
-rw-r–r– 1 mdadmin mdadmin 27 Jun 6 14:05 version.txt

[mayberts]

I have updated mysql and still getting the same error.

osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.2.24-0ubuntu0.18.04.6 // MySQL 8.0.21 // Apache/2.4.29 (Ubuntu) web server

[mayberts]

I found a workaround, I uploaded our image using WINscp