…to format their company’s logo to make it look good in osTicket Awesome as per these logo tips. But there’s a good chance the company logo won’t look good in…
Is osticketavesoma compatibel with osticket 1.9.14
Hi, i am interested in osticketawesome, the actual stabile version is v1.9.14 http://osticket.com/download, according your description is osticketawesome compatible with 1.9.12, would it also work with the actuall version?
Removing osTicket Comapny form "Organisations" listing
Hi All, While clearing old records / users in the system I just removed an “osticket” company form Users –> Organisations listing. This organisation had no any users associated. What…
The Second Tab’s Height under Company Menu is lower than the First Tab
After logged in as admin, and then click on the Admin Panel -> Company menu (scp/settings.php?t=pages) you will see the second Tab (Site Pages) is not good. That second Tab’s…
No user defined company logo at ticket print
Hello, i noticed that no user defined company logo is displayed when i print a ticket to pdf, for example. How can i change this? osTicket v1.14.1 //…
Adding company information into the create user popup and the subject discriptio
I have not been able to recreate the company info in the create user pop up as you have on your client demo. How was this done? Also The subject…
Reply To: Attachment Inline Plugin not working anymore in osTicket-1.17-Awesome-102
…I noticed that there were some small updates to that Plugin, so I obtained the latest version. Unfortunately, I spent a bunch of time trying (unsuccessfully) to figure out how…
Interface freezes, need to reload page to work again
…is reloaded. This happens way to often, and it also happens in the demos https://osticketawesome.com/a/1.12-3/scp/ We tried with IE, Chrome & Firefox all with the same behavior Please advise …
Reply To: Unable to upload logo image: Unable to write to:/support/osta/uploads/
…ownership. See this link: https://stackoverflow.com/questions/13723174/php-warning-move-uploaded-file-unable-to-move Actually, it may be a Ubuntu thing. It may help to set the user and group to www-data. I have found a few search results…
Reply To: Edge does not look correct
Hi Fujifilm, Thank you for posting your screenshots. It doesn’t look like you are using the latest version of Edge. Unfortunately, the only way to obtain the latest Edge is…