Hmmm. What version of osTicket / osTicket Awesome are you using? FYI I just uploaded and downloaded a bunch of files and opened them successfully using osTicket Awesome v1.11-1.0. I…
Reply To: Turn off animations
…*/ .new-reply, /* pop ups */ #popup, .modal.fade .modal-dialog, /* alerts and banners */ #alert, #msg_info, #msg_notice, #msg_warning, #msg_error, .success-banner, .notice-banner, /* warning and compliance messages */ #warning_bar, .compliance-animate {…
Reply To: Texto en respuesta y campo buscar
…not create that translation. If you want to fix the translation you have make the change here: https://crowdin.com/project/osticket-official Regarding the search box, that is a known glitch. It only does…
Task scheduler fails with 0xFF on 1.14.2 Release 102
…1 / 101 the scheduled task to run php.exe targeted at cron.php fails. Reverting to release 1 / 101 remediates the issue. PHP does not return any specific error. I…
Reply To: Glitches in 1.10.2-v1.0 and 1.10.4-v1.0
Update: Fixed. Permission issues. We are unable to make custom theme colour selections. It’s only the preset combinations that can be applied. Otherwise this is a job well done. Thanks….
Reply To: V1.17.2 autosave issue
…a problem with osTicket itself… it is not an osTicket Awesome issue. But, if you’re still having trouble, you will find the solution here: https://forum.osticket.com/d/101954-unable-to-save-draftrefresh-the-current-page-to-restore-and-continue-your-draft/6 In your case you are…
Can't get into 'Admin Panel' (unless I clear browser history)
…this bug while testing the theme on mobile devices). Log in to osTicket Awesome Switch to Agent Panel F12 (toggle device toolbar) to start the simulation Choose a device e.g….
Reply To: Images do not appear in the pdf
@digitalis-france I added a photo to an FAQ item in the demo which you can see here: https://osticketawesome.com/1.10.4/scp/faq.php?id=7 I am able to create a PDF that successfully integrates the image….
Reply To: 1.17.2 user will be automatically logged out
The reason I asked if you’re using OAuth2 is that what you have both described sounds like this issue: https://forum.osticket.com/d/102248-microsoft-oauth-returning-to-homepage-without-user-logged-in/22 I can’t really help you with this (other than pointing…
Reply To: Piping emails not working
Hey @Thomas Bosbach, It would be really helpful if you could compare your working api/pipe.php file to the one that comes with osTicket or osTicket Awesome. You must have edited…