Two options to fix this: 1. Please try upgrading to the latest version (Revision 103), which will hopefully be released later on today OR 2. If you would like me…
Reply To: Possible Bugs
Hi I’m getting the same issue mentioned above with the latest Jan 2022 issue. When I go Admin Panel > Theme I get a blank screen and the below errors….
Reply To: The last Version archive corrupted
…been running a version from 2016. I updated to the latest version. Hopefully that will be the end of this glitch, but do let me know if there is any…
Reply To: Up Arrow on tickets
Hi Scroll to top has been implemented in the latest release (105) It is tagged to the bottom of the page so you have to scroll down to the very…
Reply To: Logo Error
Yikes. My comment got muddled with html. Let me try again: Change “upload-dir”=> ROOT_PATH . “/osta/uploads/”, to “upload-dir”=> ROOT_PATH . “osta/uploads/”, …or install the latest release, now available here….
Reply To: osTicket 1.10.5 and 1.11 have been released
…any advice on how to properly upgrade the theme? I am running now on 1.10 and would now proceed first with upgrade to latest osticket and then update the theme?…
Unable to see collaborators interface
Latest update. Now unable to see the collaborators interface. I click on it and all I see is that the page scroll bar moves (page becomes bigger). That is it….
Priority Column not showing as before
Hello, everyone. I’m preparing a new osTicket virtual machine in order to replace our older setup (1.15.6) with the latest 1.18.1 Installation is done. I installed osta and trying to…
Reply To: Attachment Inline Plugin not working anymore in osTicket-1.17-Awesome-102
…configuration is not working and all attachments is showing in the thread every time. I’m using the latest version 1.17 rev 103 in new clean installation. Php 8.1, mysql 5….
Encoded
Hi guys. Since I applied the latest update of OsTicket Awesome from v1.16 to v1.17.2 (8fbc7ee) a few weeks ago, I started receiving ENCODED emails from my OsTicket, but only…