Reply To: error 500 on search in ticket overview

knippin

Found my anwser: https://osticketawesome.com/forums/topic/search-is-broken-after-upgrade-to-1-17/ But also got the same behavior on the dataexport on a department page.  …

Reply To: search by subject does not work

stevland

Hi @pensareweb, Searching by Subject works for me: If you would like me to look into this for you I will need you to create a temporary agent account (Admin…

Reply To: Tasks view error (inside tickets)

stevland

…did some research, however, and it seems that this is a problem with osTicket itself — it is not related to osTicket Awesome. Please visit this link for more information…

Customization request

IT Support

Hi Stevland, I searched for a possibility to directly text you but I didn’t found one (just the pre sale form). The question is: are you generally interested in providing…

Reply To: Saving any theme settings doesn’t work

stevland

…this that the chown -R command that fixes this problem will need to be tailored specifically to each person’s website username and file path to their osTicket installation. City of…

Bug in nameof users in agent panel

jfleduc

Agent Panel > Users > User directory > click on a user’s name and I get this ( I added the red stripes to censor the person’s info. His name…